Warrantech Introduces Replacement Lamp Protection For Televisions

Company Develops Warranty Program For LCD And DLP Products And Issues Guidelines For Lamp Usage And Maintenance

18-Jan-05

Warrantech Corporation, an independent provider of service contracts and after-market warranties, announced a new Lamp Protection Plan for LCD and DLP products at the 2005 International Consumer Electronics Show, in Las Vegas this week.Beginning Jan. 1, the Lamp Protection Plan will replace faulty LCD, LCoS, D-ILA or DLP lamps that could potentially fail in new television products. The new plan will be administered by Warrantech under the RepairMaster program. Coverage under the program will give consumers uninterrupted enjoyment of todayís state-of-the-art televisions for a total of three years. ìTelevisions are an important purchase for most people, and we want our customers get the most enjoyment out of their television purchases,î said Steve Williams, President of Warrantechís Consumer Products Services division. ìFirst, we help our clients understand how to maintain these complex new television products through a published list of equipment maintenance guidelines. If the lamp fails, Warrantech customers know they can count on quick replacement. Our goal is to provide stellar service while making Warrantech a ìone-stop-shopî for all consumer electronic purchases.îWarrantechís new LCD and DLP Lamp Protection program does more than simply replace defective or broken components. Warrantech provides a list of guidelines designed to help consumers learn to care for and maintain their television at peak operating efficiency. To get the best service from a television lamp, know and follow these guidelines:- Avoid interrupting the power line to the television;- Plug television directly into the wall AC Socket rather than the satellite or cable box;- Clean or replace the television filter as instructed by the manufacturer or whenever you replace the lamp (Be sure to follow the manufacturerís cleaning instructions.);- When replacing a lamp, be sure to use the manufacturerís recommended part;- Most televisions require that the unitís timer be reset whenever a lamp is replaced. Resetting the timer without replacing the lamp could damage the television and invalidate the warranty, and;- It is normal for the lampís output to grow dimmer as it ages.