Consumers Choose Dellís 42-Inch Plasma HDTV In Four-City, Head-To-Head Competition With Sony

Based on Picture Quality and Price, More Consumers Pick Dell in First ìHDTV Challengeî

25-Aug-05

In a four-city head-to-head viewing competition, nearly 70 percent of consumers surveyed chose Dellís W4200HD plasma television over Sonyís KDE-42XS955 HD model, based on picture quality and price. The consumer preference study of 42-inch plasma HDTVs was conducted from June through the end of July in Baltimore, Chicago, New York City and San Francisco. Following viewings of each TV, 308 consumers were asked their preference if the Sony were priced at ìabout $4,000,î as much as $1,000 less than Sonyís online prices in effect during the study period. Consumers were shown a Dell price of ìabout $2,800,î which was Dellís online price during the same period.Guideline Research, on behalf of Dell, conducted the Dell HDTV Challenge at shopping malls in the four cities. It pitted the competing plasmas against each other in viewings of indoor and outdoor scenes from a high-definition movie, after which the approximate prices were revealed. The full study can be viewed at www.dell.com/HDTVchallenge.ìDell was overwhelmingly preferred based on picture quality and price. Consumers praised both models, but Dell received more accolades for its picture sharpness,î said Bob Reitter, president of Guideline Legal Division, FIND Market Research. The test was conducted ìdouble blind,î meaning those who administered the survey and those surveyed were not aware of its purpose or sponsorship, nor of the brand names being viewed before respondents made their choice. Respondents were chosen if they had purchased a high-end television in the past year, or were considering purchasing one in the coming year. ìThe results confirmed what weíve known all along ñ customers value the picture quality of the televisions we offer as much as the price,î said Michael Farello, vice president of electronics and accessories for Dellís consumer business. ìWeíre focused on driving down the cost of high-quality plasma and LCD televisions, and plan to add more products for customers to choose from in time for the holidays.î

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http://www.dell.com/HDTVchallenge