New speakers at the Consumer Electronics Association's (CEA) Business Solutions Series 2000 will showcase their real-life experiences to manufacturers and retailers on how to tackle two of today's leading business challenges - product returns and using the Internet to grow profits. The CEA conference runs May 17-18, 2000, at the Hyatt Regency in Los Angeles, California. Bringing together some of the best minds in retailing and manufacturing, CEA Business Solutions 2000 has retailing representatives from Altrec.com, etown.com, Kmart, MobileToys.com, MobShop.com and Target; manufacturing representatives from Nintendo, Panasonic, Philips, Samsung, Sega, Sharp and Thomson Consumer Electronics; and service technology representatives from Affina, ECnet, Genco, ReturnCental, Sapient and Servicesoft, among others. Some of the new speakers added to the conference's agenda include:- Rob Bernstein, Senior Editor, Yahoo! Internet Life - Robert Dales, Vice President of Operations, Sega of America - Rick DelGuidice, Manager of Training, Panasonic - John Dennis, Vice President of Sales, Cycore - Bruce Donaldson, Vice President of Sales, Nintendo of America - Chris Doyle, Vice President of Public Relations, Altrec.com - Tom DuBois, President and CEO, Active Research Inc. - Jonathan Grayson, Vice President of Engineering, Reflect.com - Robert Heiblim, CEO, etown.com - Mike Hoyt, Director of Transportation, Target Corp. - Ken Kristal, Co-Founder and Managing Director, CETRADE.COM - Perryman Maynard, Vice President, Relationship Marketing and Strategic Alliances, Netcentives Inc. - Woody Nash, CEO and founder, KnowYourStuff.com - Frank Niglia, Vice President of Value Added Services, GENCO Distribution Service - Pete Reynolds, Return Center Field Manager, Kmart Corp. - Steve Robins, Director of Product Marketing, Servicesoft - Tony Sciarrotta, Director, Returns Management, Philips Service Solutions GroupThis group of business technology experts joins an expansive line-up of speakers, including Jerry Storch, President, Financial Services and New Businesses, Target Corp. and e-commerce author, Jaclyn Easton of StrikingItRich.com. Using case studies and panel discussions, conference speakers will demonstrate how to use technology to improve competitiveness and lower costs from returns.CEA Business Solutions Series 2000 covers business issues from online retailing, Web site development and supply chain management to training programs, call centers and business partnerships. Through an examination of in-depth case studies and accompanying panel discussions, attendees to the first day of the conference will learn how companies are using training, technology and customer service to reduce their returns. On the second day, attendees will hear about e-commerce and supply chain management on the Internet. Companies are using Internet technology to enhance their productivity, manage their inventory and increase sales. Beyond getting a look at the competition, attendees can meet with the companies who can help them streamline their businesses. While learning from conference sponsors about their services and products, attendees also can network with industry colleagues and share their own experiences during an evening reception to be held on May 17.To register for the conference and to check out the full list of conference speakers and sessions, visit www.CE.org or phone CEA at 703 907 7600. The Consumer Electronics Association (CEA) is a sector of the Electronic Industries Alliance (EIA), the 76-year-old Arlington, Virginia-based trade organization representing all facets of electronics manufacturing and connecting the industries that define the digital age. CEA represents more than 600 US companies involved in the development, manufacturing and distribution of audio, video, mobile electronics, communications, information technology, multimedia and accessory products, as well as related services, that are sold through consumer channels. Combined, these companies account for more than $60 billion in annual sales.CEA also sponsors and manages the International CES - Your Source for Workstyle and Lifestyle Technology. All profits from CES are reinvested into industry services, including technical training and education, industry promotion, engineering standards development, market research and legislative advocacy.
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