DIRECTV To Open New Call Centers; New DIRECTV Owned-And-Operated Call Centers In Tulsa, Oklahoma, And Huntsville, Alabama, Offer Up To 2,000 Jobs

26-May-04

In order to further enhance its customer satisfaction position and support new service offerings, DIRECTV, Inc. announced that it will open two new owned-and-operated customer call centers in Tulsa, Okla., and Huntsville, Ala. These centers, which will open this summer, will have the combined capacity to employ up to 2,000 customer service professionals dedicated to providing technical support. ìWith our plans to launch more advanced television services, including new digital video recorder features, interactivity, additional high-definition programming and more local channels, DIRECTV will continue to ensure that support is readily available to customers when they need it,î said Peter Giacalone, Executive Vice President, Customer Satisfaction, DIRECTV, Inc. ìCustomer care is an area that sets us apart from our competition -- in particular, cable operators. The opening of these new call centers reflects DIRECTV's commitment to enhancing customer service and continuing to build long-lasting relationships with our more than 12.6 million customers nationwide.î For more information, please visit www.directv.com.

Read More:
http://www.directv.com