7-Feb-00

800.COM Selected As First Authorized Internet Pure-Play Retailer Of Sony Consumer A/V Products

800.COM Inc., the leading online retailer of consumer electronics and home entertainment products, today announced its authorization by Sony Electronics Inc. (SEL) to sell a wide range of consumer audio/video products. This agreement makes 800.COM the first Internet pure-play (non-brick and mortar) retailer approved to sell and deliver Sony consumer audio/video products. ""We are thrilled to be chosen as Sony Electronics' first authorized pure Internet retailer of consumer electronics products,"" said Greg Drew, CEO and Founder of 800.COM. ""Sony is certainly a premier consumer electronics brand and a technology leader. This relationship enables 800.COM to offer customers the brand name, high-end consumer electronics they are demanding, and the level of service and support that only an authorized retailer can provide. We look forward to working closely with Sony Electronics to extend 800.COM's commitment of unparalleled service and product selection to our customers."" ""As we expand our sales on the Internet, customer service and satisfaction will be critical,"" said Dr. Teruaki Aoki, President and COO of SEL. ""In this regard, 800.COM's commitment in this area and their demonstrated capabilities fit very well into Sony's overall e-commerce strategy."" 800.COM To Offer Wide Range Of Sony Products 800.COM will begin offering Sony products this spring through a uniquely designed ""Sony Store"" contained within the award-winning 800.COM Web site. The store will offer a wide range of Sony consumer electronics products in all major categories, including televisions, DVD and other video products, camcorders, telecommunication products, and portable, home and car audio products. 800.COM will also be listed as an authorized retailer on the Sony Electronics Web site with a direct link to the 800.COM Web site. ""Securing vendor authorizations is critical in this very challenging retail segment,"" said Lauren Cooks Levitan, Managing Director and Senior eTailing Analyst with Roberston Stephens. ""Only those retailers who are authorized by vendors are able to obtain inventory and maintain stock on the most desirable items and offer the highest level of customer support for these types of complex products. We believe 800.COM has set the standard for the online consumer electronics category, and this latest Sony Electronics authorization is proof that 800.COM's full service approach is paying off."" 800.COM is manufacturer-authorized for 100 percent of the electronics products sold on the site, enabling the company to provide the highest level of pre and post-sales support, including manufacturers warranties and performance guarantees, trained specialists and a generous return policy. The site carries more than 250,000 movie and music titles, games and consumer electronics from over 60 leading manufacturers. About 800.COM 800.COM was founded in 1997 by president and CEO Greg Drew as the premier resource for consumer electronics and home entertainment products and information. Consumers are provided with a comprehensive selection; competitive prices on popular, high-quality, brand name products; online product comparisons; and exclusive content, reviews and features. The company is based in Portland, Oregon.

For information about 800.COM visit the company's Web site at http://www.800.com. SOURCE 800.COM Inc.